
Frequently Asked Questions
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NEMT is a service for individuals who need to get to medical appointments, treatments, or pharmacies but do not require emergency medical attention. It is essential for those with no other means to travel due to medical conditions.
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You can book our services by calling us at (877) 392-6977 or by visiting our website - https://www.mbtransportationservices.com/contactus to fill out a service request form.
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We offer ambulatory, wheelchair, and stretcher transport options to cater to various client needs, ensuring each client receives the appropriate level of care and support.
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MB Transportation Services LLC serves numerous communities around Fargo, ND. Please contact us to confirm if our services are available in your specific location.
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Yes, we understand that plans can change. You can cancel or reschedule your appointment by contacting our customer service team at least 24 hours in advance.
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Our top priority is client safety. All vehicles are equipped with necessary safety features and our drivers are trained to handle various medical conditions and emergencies.
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Our team is experienced in adapting to unforeseen challenges such as weather issues, road closures, and traffic delays. We adjust routes and communicate with drivers in real time to minimize disruptions and ensure on-time deliveries.
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Yes, we offer 24/7 customer support to address any inquiries, concerns, or urgent situations that may arise during transportation.